Inkspire Enterprises Terms & Conditions

1. Order Confirmation & Approval

• Orders will be processed only after confirmation of the order details, design approval and receipt of the agreed advance payment.
• Production will commence once all necessary approvals and payment requirements are fulfilled.
• Any changes requested after final design approval may incur additional charges and may affect the delivery timeline.

2. Design Approval & Customer Responsibility

• Customers are responsible for checking all submitted artwork, including spelling, dimensions, colours, placement, quantities and other specifications.
• Once the customer approves the final design, Inkspire Enterprises will not be responsible for errors or discrepancies already present in the approved artwork.
• Any modifications after approval will be treated as additional work and may be chargeable.

3. Payment Terms

• Advance payment and balance payment terms will be mutually agreed upon at the time of order confirmation.
• Customers are required to clear all outstanding payments within the agreed payment period.
• Delayed payments may attract interest at 18% per annum on the overdue amount, subject to applicable law and the agreed payment terms.
• Inkspire Enterprises reserves the right to hold production, dispatch or future orders until outstanding payments are cleared.

4. Production & Delivery Timeline

• Estimated delivery timelines will be communicated at the time of order placement.
• Delivery schedules depend on order quantity, design complexity, material availability and production requirements.
• Delays caused by circumstances beyond our reasonable control, including courier disruptions, supply-chain issues or unforeseen operational conditions, will be communicated to the customer.
• Delivery timelines are estimates and not guaranteed dates unless expressly agreed in writing.

5. Refund, Return & Exchange Policy

• As most of our printing services involve customized and made-to-order products, orders cannot be cancelled or refunded once production has commenced.
• No returns or exchanges will be accepted for customized or printed products due to a change of mind, incorrect customer-provided artwork or incorrect specifications approved by the customer.
• However, if a product is delivered with a verified manufacturing defect, printing defect or discrepancy attributable to Inkspire Enterprises, the customer must notify us within 48 hours of delivery with supporting photographs or videos.
• Verified issues will be reviewed, and an appropriate resolution, such as reprinting, replacement or refund, will be determined as applicable.
• This policy does not affect any mandatory consumer rights or remedies available under applicable law.

See also our Return & Refund Policy.

6. Intellectual Property Rights

• Customers must ensure that they own or have obtained the necessary permissions, licences or authorizations to use any artwork, logos, images, fonts or designs submitted for printing.
• Inkspire Enterprises shall not be responsible for copyright, trademark or other intellectual property disputes arising from customer-provided content.
• We reserve the right to refuse orders involving unauthorized, unlawful or infringing content.

7. Product & Printing Variations

• Minor variations in colour, print appearance, fabric texture and finishing may occur due to differences in screens, printing processes, materials and production batches.
• Such minor variations within reasonable industry standards shall not automatically be considered manufacturing defects.
• Customers are advised to confirm all specifications before approving production.

8. Order Cancellation

• Orders may be cancelled before production begins, subject to any applicable design, setup, material procurement or other costs already incurred.
• Once production has commenced, cancellation requests will generally not be accepted.
• Any exceptional cancellation or refund request will be reviewed on a case-by-case basis.

9. Limitation of Liability

• Inkspire Enterprises shall not be held responsible for losses resulting from incorrect artwork, specifications or instructions approved by the customer.
• Our liability for a verified issue shall be limited to an appropriate remedy under the applicable order terms and law.
• Nothing in these terms excludes liability that cannot legally be excluded under applicable law.

10. Governing Law & Jurisdiction

• These Terms & Conditions shall be governed by the laws of India.
• Subject to applicable law and jurisdictional requirements, courts at Chandigarh shall have exclusive jurisdiction over disputes arising from these terms.

11. Contact Information

For order-related queries, complaints, refunds or other assistance, customers may contact:

Inkspire Enterprises
Website: inkspireenterprises.com
Email: inkspireprintdtf@gmail.com
Phone: +91 99880 07200

Thank you for choosing Inkspire Enterprises as your trusted printing partner. We look forward to building a long-lasting business relationship with you.